NIPSOFT BUSINESS SYSTEM
Enables
subscription-based
business models
What can we do for you?
Nipsoft AB develops the Nipsoft Business System (NBS) that manages the entire chain from quote to invoice for companies that use subscription-based business models.
Additionally, our powerful product catalogue defines the products and services to be provided to the market, including business rules and offers. Furthermore, customer care enables the best possible service service to customers from quote to invoice via orders and agreements. Simultaneously, the invoicing ensures the correctness and quality assurance of the invoice in a process that can be almost completely automated.
Of course, you are Welcome to contact us!
2022
2156000000
Transactions
716512
No. of invoices
13794991741
Invoiced
770934
No. of subscriptions
Offers
NBS directs its system toward businesses selling subscription-based products, such as telephone or streaming service subscriptions. In this type of business model, the Offer holds a central role because its lifetime differs from models that don’t require a subscription. In NBS, the user configures Offers so that it reflects the agreement that customers are offered, both from a technical and business perspective throughout the lifetime of the subscription.
Workflows
NBS is a modular system which requires a high integrability of the whole system. To connect the different modules, NBS provides powerful tools for creating automated workflows that communicate within the system or externally. NBS includes over 100 out-of-the-box tasks that you can configure into a workflow.
To connect the different parts as in the system, NBS provides powerful tools for creating automated workflows. Workflows comprise tasks that are performed internally within the system and also automate communication with external parties.
Subscriptions
In a subscription-based pricing model, administering Subscriptions is crucial. In NBS, users can easily handle communication with customers and keep Subscriptions up-to-date to accommodate any changes customers may want. Users make all changes to the subscription within the Offer’s boundaries, ensuring that prices align with the pricing model.
Invoices
The hallmark of NBS is an efficient invoicing process because it automates almost everything. A user can create 10 or 25,000 invoices in the same amount of time!
NBS as a BSS/OSS system
Being a BSS/OSS system means being at the heart of the business operations, supporting everything from customer acquisition to service delivery and maintenance.
You require sophisticated software, robust databases, and a deep understanding of the industry to perform your duties effectively. Your primary goal is to streamline operations, reduce costs, and enhance the customer experience, ultimately contributing to the success of the company you serve.
Customer Management
You handle customer information, accounts, and billing. You manage customer subscriptions, track usage, and ensure accurate billing.
NEW: NBS efficiently handles customer information, account management, and billing. We oversee customer subscriptions, monitor usage, ensuring accurate invoicing.
Workflow management
Through powerful tools, you create automated workflows. Workflows comprise tasks that are performed internally within the system and also automate communication with external parties.
NEW: Our powerful tools enable the creation of automated workflows. These workflows consist of internal tasks and automate communication with external entities.
Product and Service Management
You maintain the catalog of products and services offered by the company. You handle pricing, configurations, and promotions.
*You configure Offers so that it reflects the agreement that customers are offered, both from a technical and business perspective throughout the lifetime of the subscription.
NEW: NBS houses a catalog of products and services offered by the company, where you can manage pricing, configurations, promotions and opportunities for up-selling and cross-selling. Offers can be configured to reflect the agreement that customers are presented with, encompassing both technical and business perspective throughout the lifetime of the subscription.
Order management
You receive and process customer orders for services and products. This includes managing provisioning and activation processes.
*You handle communication with customers and keep Subscriptions up-to-date to accommodate any changes customers may want.
NEW: Our system manages the reception and processing of customer orders for your array of services and products. This encompasses the meticulous oversight of provisioning and activation processes, ensuring a smooth and efficient experience for our valued customers. Here you can take charge of communication channels, accurately maintaining and updating subscriptions to promptly cater to any modifications requested by your clientele.
Trouble Ticketing and Customer Support
You assist in managing customer issues and incidents, including tracking and resolving trouble tickets.
NEW: NBS aids in the efficient management of customer issues and incidents, where you can diligently track and resolve trouble tickets to ensure swift and effective resolution.
Inventory Management
You keep track of the physical and logical assets, such as network equipment, SIM cards, or IP addresses.
NBS: NBS carefully oversee the management of both physical and logical assets, including network equipment, SIM cards, and IP addresses. Our system provides comprehensive tracking and maintenance, ensuring the optimal organization and control of these assets for smooth operations.
Network Management
On the OSS side, you monitor and manage the network infrastructure, ensuring its availability, performance, and security. You handle fault management, performance monitoring, and network provisioning.
NEW: On the OSS side, NBS lets you monitor and manage the network infastructure to guarantee its constant availability, top-notch performance, and fortified security. It lets you take charge of fault management, continuously monitor performance, and it handles the intricate task of network provisioning, ensuring a robust and reliable network environment.
Billing and Revenue Management
You calculate and generate invoices for customers, process payments, and manage revenue assurance.
*You create 10 or 25,000 invoices in the same amount of time! The hallmark of NBS is an efficient invoicing process because it automates almost everything.
NEW: NBS excels in the exact calculation and generation of invoices for customers, seamlessly processing payments, and lets you manage revenue assurance to maximize profitability. The hallmark of NBS lies in its exceptional efficiency, capable of generating 10 or 25,000 invoices in the same timeframe. Our system’s efficiency shines through its near-complete automation of the invoicing process, streamlining operations to a remarkable extent.
Reporting and Analytics
You generate reports and provide data analysis to help the company make informed decisions and optimize its operations.
NEW: Our system produces detailed reports and conducts comprehensive data analysis, empowering the company to make well-informed decisions and fine-tune operations for optimization. We provide invaluable insights through meticulous reporting and insightful data analysis, facilitating informed decision-making and operational enhancements.
Integration
You connect various systems and subsystems within the organization to ensure smooth data flow and interoperability.
NEW: NBS plays a crucial role in interlinking various systems and subsystems within the organization, ensuring a seamless flow of data and enabling smooth interoperability. We facilitate the connection between different systems, ensuring data moves effortlessly and operations harmonize across the organization.
NBS as a BSS/OSS system
Being a BSS/OSS system means being at the heart of the business operations, supporting everything from customer acquisition to service delivery and maintenance.
You require sophisticated software, robust databases, and a deep understanding of the industry to perform your duties effectively. Your primary goal is to streamline operations, reduce costs, and enhance the customer experience, ultimately contributing to the success of the company you serve.
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Customer Management: You handle customer information, accounts, and billing. You manage customer subscriptions, track usage, and ensure accurate billing.
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Order Management: You receive and process customer orders for services and products. This includes managing provisioning and activation processes.
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Trouble Ticketing and Customer Support: You assist in managing customer issues and incidents, including tracking and resolving trouble tickets.
Product and Service Management: You maintain the catalog of products and services offered by the company. You handle pricing, configurations, and promotions.
- Inventory Management: You keep track of the physical and logical assets, such as network equipment, SIM cards, or IP addresses.
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Network Management: On the OSS side, you monitor and manage the network infrastructure, ensuring its availability, performance, and security. You handle fault management, performance monitoring, and network provisioning.
Billing and Revenue Management: You calculate and generate invoices for customers, process payments, and manage revenue assurance.
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Reporting and Analytics: You generate reports and provide data analysis to help the company make informed decisions and optimize its operations.
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Integration: You connect various systems and subsystems within the organization to ensure smooth data flow and interoperability.
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Automation: You play a role in automating various processes to reduce manual intervention, improve efficiency, and minimize errors.
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Compliance and Security: You ensure that the organization adheres to regulatory requirements and maintain security measures to protect sensitive data.