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NIPSOFT BUSINESS SYSTEM

Enables
subscription-based
business models

What can we do for you?

Nipsoft AB develops the Nipsoft Business System (NBS) that manages the entire chain from quote to invoice for companies that use subscription-based business models.

Additionally, our powerful product catalogue defines the products and services to be provided to the market, including business rules and offers. Furthermore, customer care enables the best possible service service to customers from quote to invoice via orders and agreements. Simultaneously, the invoicing ensures the correctness and quality assurance of the invoice in a process that can be almost completely automated.

Of course, you are Welcome to contact us!

2022

2156000000

Transactions

716512

No. of invoices

13794991741

Invoiced

770934

No. of subscriptions

Offers

NBS directs its system toward businesses selling subscription-based products, such as telephone or streaming service subscriptions. In this type of business model, the Offer holds a central role because its lifetime differs from models that don’t require a subscription. In NBS, the user configures Offers so that it reflects the agreement that customers are offered, both from a technical and business perspective throughout the lifetime of the subscription.

Workflows

NBS is a modular system which requires a high integrability of the whole system. To connect the different modules, NBS provides powerful tools for creating automated workflows that communicate within the system or externally. NBS includes over 100 out-of-the-box tasks that you can configure into a workflow.
To connect the different parts as in the system, NBS provides powerful tools for creating automated workflows. Workflows comprise tasks that are performed internally within the system and also automate communication with external parties.

Subscriptions

In a subscription-based pricing model, administering Subscriptions is crucial. In NBS, users can easily handle communication with customers and keep Subscriptions up-to-date to accommodate any changes customers may want. Users make all changes to the subscription within the Offer’s boundaries, ensuring that prices align with the pricing model.

Invoices

The hallmark of NBS is an efficient invoicing process because it automates almost everything. A user can create 10 or 25,000 invoices in the same amount of time!

NBS as a BSS/OSS system

Being a BSS/OSS system means being at the heart of the business operations, supporting everything from customer acquisition to service delivery and maintenance.

You require sophisticated software, robust databases, and a deep understanding of the industry to perform your duties effectively. Your primary goal is to streamline operations, reduce costs, and enhance the customer experience, ultimately contributing to the success of the company you serve.

Customer Management

You handle customer information, accounts, and billing. You manage customer subscriptions, track usage, and ensure accurate billing.

Workflow management

Through powerful tools, you create automated workflows. Workflows comprise tasks that are performed internally within the system and also automate communication with external parties.

Product and Service Management

You maintain the catalog of products and services offered by the company. You handle pricing, configurations, and promotions.
*You configure Offers so that it reflects the agreement that customers are offered, both from a technical and business perspective throughout the lifetime of the subscription.

Order management

You receive and process customer orders for services and products. This includes managing provisioning and activation processes.
*You handle communication with customers and keep Subscriptions up-to-date to accommodate any changes customers may want.

Trouble Ticketing and Customer Support

You assist in managing customer issues and incidents, including tracking and resolving trouble tickets.

Inventory Management

You keep track of the physical and logical assets, such as network equipment, SIM cards, or IP addresses.

Network Management

On the OSS side, you monitor and manage the network infrastructure, ensuring its availability, performance, and security. You handle fault management, performance monitoring, and network provisioning.

Billing and Revenue Management

You calculate and generate invoices for customers, process payments, and manage revenue assurance.
*You create 10 or 25,000 invoices in the same amount of time! The hallmark of NBS is an efficient invoicing process because it automates almost everything.

Reporting and Analytics

You generate reports and provide data analysis to help the company make informed decisions and optimize its operations.

Integration

You connect various systems and subsystems within the organization to ensure smooth data flow and interoperability.

Broadband & fibre

Telecom

Other branches

NBS as a BSS/OSS system

Being a BSS/OSS system means being at the heart of the business operations, supporting everything from customer acquisition to service delivery and maintenance.

You require sophisticated software, robust databases, and a deep understanding of the industry to perform your duties effectively. Your primary goal is to streamline operations, reduce costs, and enhance the customer experience, ultimately contributing to the success of the company you serve.

Customer management

  • Customer Management: You handle customer information, accounts, and billing. You manage customer subscriptions, track usage, and ensure accurate billing.

  • Order Management: You receive and process customer orders for services and products. This includes managing provisioning and activation processes.

  • Trouble Ticketing and Customer Support: You assist in managing customer issues and incidents, including tracking and resolving trouble tickets.

Product catalogue

Product and Service Management: You maintain the catalog of products and services offered by the company. You handle pricing, configurations, and promotions.

Consumption
  • Inventory Management: You keep track of the physical and logical assets, such as network equipment, SIM cards, or IP addresses.

  • Network Management: On the OSS side, you monitor and manage the network infrastructure, ensuring its availability, performance, and security. You handle fault management, performance monitoring, and network provisioning.

Billing

Billing and Revenue Management: You calculate and generate invoices for customers, process payments, and manage revenue assurance.

Other

  • Reporting and Analytics: You generate reports and provide data analysis to help the company make informed decisions and optimize its operations.

  • Integration: You connect various systems and subsystems within the organization to ensure smooth data flow and interoperability.

  • Automation: You play a role in automating various processes to reduce manual intervention, improve efficiency, and minimize errors.

  • Compliance and Security: You ensure that the organization adheres to regulatory requirements and maintain security measures to protect sensitive data.